{
  "format": "holdmark-expediente/1.0",
  "merchant": {
    "id": null,
    "domain": "tienda-ejemplo.com",
    "platform": "shopify"
  },
  "verification": {
    "status": "verified",
    "status_reason": null,
    "method": "third_party_evidence",
    "score": null,
    "rules_version": "v1",
    "updated_at": "2026-09-23T09:01:19.477Z",
    "data_since": "2025-03-18T12:00:00.000Z",
    "in_registry_since": "2026-09-15T00:00:00.000Z"
  },
  "facts": {
    "delivers_orders": {
      "answer": "yes",
      "value": 0.992,
      "unit": "share_of_orders",
      "definition": "Orders delivered according to the carrier, over orders paid and not fully refunded. An order paid and never shipped, or shipped and not delivered without a refund, counts as a failure.",
      "threshold": 0.98,
      "coverage": 0.94,
      "failures": {
        "paid_not_shipped": 0.003,
        "shipped_not_delivered_without_refund": 0.008
      },
      "period": {
        "from_days_ago": 88,
        "to_days_ago": 30,
        "basis": "order_date"
      },
      "source": "carrier",
      "measured_at": "2026-09-23T09:01:19.477Z"
    },
    "refunds_money": {
      "answer": "yes",
      "refund_not_processed_bank_claims": {
        "value": 0.61,
        "unit": "per_1000_orders",
        "threshold": 2.5,
        "period": {
          "desde": "2025-03-18T12:00:00.000Z",
          "hasta": "2026-03-18T12:00:00.000Z"
        }
      },
      "refunds_returning_money": {
        "value": 0.71,
        "unit": "share_of_refund_records",
        "period": {
          "last_days": 90
        }
      },
      "source": "payment_processor"
    },
    "bank_claims": {
      "state": "bajo_umbral",
      "value": 2,
      "unit": "per_1000_orders",
      "definition": "Bank disputes for service reasons (not received, refund not processed, not as described, duplicate, cancelled subscription). Card fraud is excluded.",
      "threshold": 5,
      "minimum_orders": 200,
      "coverage": 0.91,
      "payment_processors": [
        "shopify_payments"
      ],
      "period": {
        "desde": "2025-03-18T12:00:00.000Z",
        "hasta": "2026-03-18T12:00:00.000Z"
      },
      "source": "payment_processor"
    },
    "verified_orders": {
      "band": "+50.000",
      "period": {
        "last_days": 365
      },
      "note": "band rounded down, never the exact number"
    },
    "delivery_times": {
      "available": "only for the country of whoever asks, on the page"
    }
  },
  "history": {
    "published": true,
    "monthly": [
      {
        "month": "2026-01",
        "maturing": false,
        "bank_claims_per_1000": 2.8,
        "refund_not_processed_claims_per_1000": 1,
        "refunds_returning_money": 0.65
      },
      {
        "month": "2026-02",
        "maturing": false,
        "bank_claims_per_1000": 1.8,
        "refund_not_processed_claims_per_1000": 0,
        "refunds_returning_money": 0.68
      },
      {
        "month": "2026-03",
        "maturing": false,
        "bank_claims_per_1000": 2.6,
        "refund_not_processed_claims_per_1000": 0.9,
        "refunds_returning_money": 0.69
      },
      {
        "month": "2026-04",
        "maturing": false,
        "bank_claims_per_1000": 1.7,
        "refund_not_processed_claims_per_1000": 0,
        "refunds_returning_money": 0.7
      },
      {
        "month": "2026-05",
        "maturing": false,
        "bank_claims_per_1000": 1.6,
        "refund_not_processed_claims_per_1000": 0.8,
        "refunds_returning_money": 0.71
      },
      {
        "month": "2026-06",
        "maturing": false,
        "bank_claims_per_1000": 0.8,
        "refund_not_processed_claims_per_1000": 0,
        "refunds_returning_money": 0.72
      },
      {
        "month": "2026-07",
        "maturing": true,
        "bank_claims_per_1000": null,
        "refund_not_processed_claims_per_1000": null,
        "refunds_returning_money": 0.7
      },
      {
        "month": "2026-08",
        "maturing": true,
        "bank_claims_per_1000": null,
        "refund_not_processed_claims_per_1000": null,
        "refunds_returning_money": 0.73
      }
    ],
    "notes": [
      "Month of the order for bank claims and of the refund for refunds. A maturing month is still within the period in which banks accept claims, so it has no claim figures.",
      "Carrier delivery history accumulates from the day the store connects carriers."
    ]
  },
  "sources": [
    "carrier",
    "payment_processor",
    "store_platform"
  ],
  "not_measured": [
    "customer_service",
    "product_quality",
    "opinions"
  ],
  "integrity": {
    "history_sealed_since": "2026-09-15T00:00:00.000Z",
    "months_with_missing_orders": 0,
    "volume_spike": 1.12,
    "paid_not_shipped": 0.004,
    "fast_full_refunds": 0.002
  },
  "rounding": "against the merchant: favourable figures rounded down, unfavourable figures rounded up",
  "signature": {
    "status": "pending"
  },
  "seal": {
    "state": "verificada",
    "has_confirmed_fact": true
  },
  "links": {
    "page": "https://holdmark.org/ejemplo/",
    "json": "https://holdmark.org/ejemplo/expediente.json"
  }
}